Kelsey Troy is Executive Vice President and Chief Human Resources Officer at KinderCare Education (KCE). KCE is the nation’s leading private provider of high-quality early childhood education and school-age programs, serving more than 185,000 children from six weeks to 12 years old at more than 1,900 locations nationwide. KCE is the parent company of the KinderCare, KinderCare at Work, and Champions brands.
Kelsey oversees human resources for the company’s 35,000 employees nationwide. Human resources at KCE includes: total rewards, compensation, benefits, employee experience, talent and investment, talent acquisition, travel and meetings, and community partnerships. She is also responsible for the integration of Rainbow Child Care Centers into the KCE family of brands.
A firm believer that engaged teams produce the best work and drive business, Kelsey challenges her team to build an environment where people are proud to work and continually pushes for experiences that are authentic to the company’s location in Portland and connected to the early childhood education field. Under her leadership, KCE earned their second Gallup Great Workplace Award. KCE is one of only 37 companies in the world and the first and only early childhood education company to receive this distinction.
Prior to joining KCE in 2014, Kelsey worked in retail, most notably for eight years at ANN Inc. in New York City. While there, she rose from Organizational Effectiveness Project Coordinator to Vice President of Human Resources. As Vice President, Kelsey was responsible for managing business partnerships with corporate departments and driving a focus on talent and performance management, organizational investment, employee engagement, and employee relations.
Kelsey earned a Bachelor of Science in business administration and leadership studies at the University of Richmond. She lives in Portland, Oregon, where she represents KCE on the Oregon Business Council and on the Council’s Education Taskforce. She has also served as an ambassador for Girls Inc. of the Pacific Northwest, a Portland-based nonprofit that provides after school programs and experiences designed to empower girls and help them realize their own strengths and abilities.